Serve Formbot from your own domain

Point a domain you own at Formbot so customers never see a Formbot URL.

Open this guide in the help center →

When to use this. You want customers to stay on your own domain from the first form to the signed document.

What you’ll need. Owner or admin access, a domain you own, and permission to edit its DNS.

  1. Decide the hostname

    Choose a subdomain of a domain you own, such as forms.yourcompany.com. You will need access to that domain's DNS to finish.

  2. Enter the domain

    Go to Account Management → Manage Account → Workspace → Account domain. Enter the hostname, give it a Title for the browser tab, and save.

  3. Add the DNS record

    The DNS Records panel shows the CNAME target to point your hostname at. Copy it exactly and create the record with your DNS provider. Once the domain is saved and verified, a help icon appears with step-by-step instructions for ten common providers, including Route 53, Cloudflare, GoDaddy, and DigitalOcean.

  4. Wait for verification

    The status chip reads Active once the domain is verified and serving. Verification Failed means the record has not propagated or does not match — recheck the target and give DNS time, as some providers take hours.

  5. Enable the domain

    Switch on Enable this domain. Until you do, the configuration is saved but not serving.

  6. Test from outside

    Open the hostname in a private window. You should reach Formbot with your branding and a valid certificate. Check a public form and a sign-in, not just the home page.

How to know it worked

Your hostname serves Formbot over HTTPS with your branding, and the status chip reads Active.

Features covered

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